These Terms of Use govern your access and use of the ReMed.id website and digital healthcare services. By using this website or our platform, you agree to comply with these terms. If you do not agree, please do not use our services.
1. Use of the Platform
ReMed provides telehealth services, remote diagnostics, and health monitoring solutions.You must be 18 years or older to register and use our services. Parents or legal guardians may use the service on behalf of minors. You agree to provide accurate, complete, and current information when registering or using ReMed.
2. Medical Disclaimer
ReMed connects users with licensed medical professionals. All health consultations and diagnostics are based on the information provided by you.Our platform does not replace emergency services. In case of a medical emergency, please contact local emergency responders immediately.We are not liable for misdiagnosis or delayed diagnosis resulting from incomplete, inaccurate, or withheld patient information.
3. User Responsibilities
Use ReMed only for lawful and ethical purposes.Do not share your account or login credentials with others.You are responsible for maintaining the confidentiality of your account.Do not attempt to access or interfere with other users’ information or system operations.
4. Data Privacy and Security
Your health data is protected under our Privacy Policy.We follow strict protocols to secure your personal and medical information.You consent to our collection and use of your data for healthcare and platform operation, as described in our Privacy Policy.
5. Service Availability
ReMed strives for 24/7 uptime but does not guarantee uninterrupted access. Maintenance, updates, or external issues may cause downtime.We may update or change features, services, or pricing at any time without prior notice.
6. Intellectual PropertyAll content, software, logos, and design on ReMed.id are owned by PT Remote Medical Services or licensed to us.You may not copy, modify, distribute, or reuse our materials without written permission.
7. Limitation of Liability
ReMed is not responsible for any direct, indirect, or incidental damages arising from the use or inability to use our platform.We do not guarantee diagnosis accuracy without physical examinations or lab tests.
8. Account TerminationWe reserve the right to suspend or terminate your account if you violate these terms or use the service inappropriately.You may request to deactivate your account at any time by contacting hello@remed.id
9. Governing Law
These terms are governed by the laws of the Republic of Indonesia. Any disputes will be handled in accordance with Indonesian legal processes.
