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frequently asked questions

FAQ’s

Help & Support

Heart health is crucial for overall well-being. Learn how to keep your heart healthy with these simple lifestyle changes, expert tips,

Visi Kami

Our Vision

We grow with our communities—always listening, always improving. Feedback is our compass in building tools that truly work for Indonesian people.

Telehealth Made for Indonesia

We support the heroes on the front lines—doctors, nurses, and community health workers—by equipping them with powerful, portable tools and real-time support from specialists.

Agus Pramono, Director

“A Clinic That Truly Cares”

I’m so grateful for the care I received here. The doctors and nurses went above and beyond to ensure I was comfortable and informed. Highly recommend

Mawar Rosie

Marketing

“Professional and Compassionate “

The dermatology team helped me treat a long-standing skin condition. They were professional, compassionate, and extremely knowledgeable.

Iman Turmuji

Pennanggung Jawab Teknis

“Fast Recovery After Surgery“

Thanks to the minimally invasive surgery techniques at [Clinic Name], I was back on my feet in no time. The team was amazing!

Alif Maulana

Penesihat Hukum

ReMed

Innovation with Purpose

We use technology not for its own sake, but to solve real challenges in Indonesian healthcare. Every feature we develop is built to serve patients, doctors, and health workers better.

frequently asked questions

FAQ’s

Help & Support

What are your office hours?

How can I make an appointment?

What should I bring to my first appointment?

Do you accept walk-in patients?

What insurance plans do you accept?

How can I pay my bill?

Do you offer payment plans?